 ESS demos the first version
of
its HeatMap product to its
clients
ESS makes it entry into Hedge
Fund clients
ESS makes inroads into the
federal and state government
contracts
ESS participates in the IBM
Tivoli conference in Orlando, FL
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Managed Services
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ESS Managed services are designed to ensure that your IT business infrastructure
runs - and runs well - 24 hours a day, 365 days a year. Offering systems monitoring,
systems management and backup services, ESS is dedicated to helping customers achieve
maximum system and data availability.
Systems monitoring
ESS Secure Monitoring Service (SMS) provides a state-of-the-art monitoring tool
that watches over your servers, operating systems, network devices and web sites
- 24 hours a day, 365 days a year. A wide range of parameters can be monitored against
pre-defined thresholds. On breach of any of these thresholds ESS will immediately
inform you by phone, email or text-message, so you can take action to prevent any
further outages from happening.
The ESS Secure Monitoring Service (SMS) offers an integrated view of all your systems
through a single web-based portal. The real-time status of all your systems, their
performance and availability over time can be reviewed and analysed, enabling you
to exercise close control to extract the maximum benefit from your ICT infrastructure.
Systems management
If you would like ESS to not only inform you but also to take corrective action,
then ESS Total Performance Management (TPM) is the better solution for you. ESS
Total Performance Management service offers complete day-to-day systems management.
TPM is ESS most comprehensive array of services for monitoring and management of
your hardware and software infrastructure.
TPM provides:
24x7 remote systems monitoring
Incident and problem management
Configuration, change and release management
Access to real-time system status and historical
information via a secure portal
TPM supports the day-to-day management of:
Network Devices
Operating Systems
Web Servers
Databases
Applications
Clustering
Backup and restore
ESS Secure Data Service (SDS) is a disk-based backup service. SDS provides access
to a highly available and secure Vault, to which you can backup your data using
a simple Graphical User Interface (GUI).
With SDS, ESS provides you with a service that makes backing up and restoring data
very easy, leaving you in complete control.
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