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As enterprises scale their IT infrastructure to support business growth, managing
global networks, databases and applications becomes a herculean task which can overwhelm
internal resources.
ESS provides comprehensive services to help organizations optimize critical IT staff.
Our Infrastructure Management Services offer a complete portfolio of solutions and
services for managing enterprise IT infrastructures.
Highlights of our Infrastructure Management Service capabilities include:
 Sophisticated, business-driven IT management
solutions via ESS's professional services
NOC-based 24x7, automated, management capabilities
that can be delivered anywhere,
around the world.
We have standardized processes, integrated architectures, and delivered significant
cost savings in multiple project-based enterprise IT client relationships. Our domain
expertise spans a diverse set of systems and technologies that comprise enterprise
IT infrastructures of organizations.
Proven Infrastructure Management Services
When you choose ESS’s Infrastructure Management Services, critical IT staff can
be focused on deploying new services or on revenue-generating initiatives. Whether
we remotely manage some or all of day-to-day IT infrastructure operations – or deliver
project-specific consulting, design, and implementation services – our expertise
and service offerings ensure peak system performance and availability. You can choose
remote managed services, professional services or a combination of both.
ESS Infrastructure Management Service solutions enable clients to:
Reduce the total cost of IT operations
Focus limited IT resources on core business
activities
Rationalize IT staffing costs
Optimize IT asset utilization
Facilitate service delivery
Improve uptime and system availability.
End-to-End Infrastructure Management Services
We have long-term relationships with many Global 2000 leaders. Our clients enjoy
the business benefits of our strategic service components, which include:
Professional Services for Planning and
Building Infrastructures (covering assessment,
design and implementation, migration,
IT process consulting)
Remote Managed Services for Running
Infrastructures (covering monitoring,
management, operations, service
desk)
Security Services for Protecting Infrastructures
(covering implementation, application
vulnerability, identity management).
Key Infrastructure Management Service projects
Some of the Infrastructure Management Services engagements carried out for our Global
2000 customers include:
Detailed infrastructure assessments
for leading manufacturers and financial institutions,
helping to identify and address
gaps in their IT environments, and resulting in cost-savings and
improved service delivery.
Remote monitoring and administration
for critical servers for a large insurance company,
reducing costs and increasing server
uptime.
Help desk migration to ESS from a top
high tech manufacturer, maintaining service levels
while lowering costs.
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